Privacy notice

How we use your details.

Precision Oven Care respects your privacy. This notice explains what we collect when you contact us, why we use it and the choices available to you.

What we collect

When you request a quote through this website, we collect your first name, postcode, mobile phone number and any details you choose to provide about the appliance or cleaning you need. We also receive information you send by email, phone, WhatsApp or Facebook.

Why we use it

We use your details to respond to your enquiry, confirm availability, provide a quote, arrange an agreed service and answer follow-up questions. Our lawful bases are taking steps at your request before a contract, performing an agreed service, complying with legal obligations and, where appropriate, the legitimate interest in running and protecting the business. We do not sell your personal information or use quote enquiries as a marketing mailing list.

Who receives it

The normal website form sends your enquiry to Webfreezee, provided by Systra AI Ltd. Webfreezee stores it in the Precision Oven Care customer portal using Supabase and sends an operational email to precisionovencare@gmail.com using Resend. Webfreezee acts as a processor for Precision Oven Care. Cloudflare hosts and protects the website. If JavaScript is unavailable and the browser submits the form directly, FormSubmit is used only as a fallback to deliver it to the business inbox.

These providers process information to supply their contracted services. Some may process information outside the UK using an applicable adequacy decision or approved contractual safeguards.

How long we keep it

If an enquiry does not lead to work, it is kept only as long as reasonably needed to respond and deal with any follow-up, and is reviewed for deletion within 12 months. If work is carried out, job, payment and invoice records may be kept for tax, accounting and legal purposes, normally for six years.

Cookies

This website does not use advertising or social-media tracking cookies. Cloudflare may process technical request, security and performance information needed to serve and protect the website. If optional marketing or tracking technology is added, this notice and any required consent controls will be updated before it is used.

Your choices

Depending on the circumstances, UK data-protection law gives you rights to request access, correction, deletion, restriction or portability of your information, and to object to certain processing. To make a request, email precisionovencare@gmail.com.

You can also complain to the Information Commissioner’s Office at ico.org.uk or by calling 0303 123 1113.

Contact

Precision Oven Care is based in Rickinghall, Suffolk and can be contacted on 07791 457 892 or by email at precisionovencare@gmail.com.

Last updated: 11 October 2026.